Chance to brush up your digital skills

Breckland residents are being encouraged to make the most of upcoming events which are being held to help them pick up some new digital skills.

A number of special events will take place across the district as part of Get Online Week, which runs 14-20 October. The national initiative aims to help people learn how to do more online and improve their confidence in an increasingly digital world.

Staff from Breckland Council’s Get Online initiative, which holds digital learning sessions throughout the year, will be at venues across Breckland to show people how they can submit online applications, report issues, and make payments online.

As well as showing them how to use council services, the team will also help people learn how to do more online, ranging from using email, staying in touch with friends and family, registering for online banking, or even carrying out ancestry research.

Cllr Ian Sherwood, Breckland Council’s Executive Member for Customer Engagement, commented: “More and more of our customers are choosing to contact us online or ‘self-serve’ through our website, so we’ve been working hard to make more of our services available online. However, we recognise that some people want to do this but need a helping hand to improve their skills and their confidence.

“At the upcoming events, our digital champions will be on hand to help people navigate the online world, including opportunities to engage with the council online as well as other web-based services such as banking and email. Helping people to be more digitally savvy can make a big difference to their lives as it helps them to access services 24/7 while tackling social isolation by helping them stay connected with friends and family.”

Breckland Council’s Get Online digital champions will be holding drop in sessions:
• 14-18 October (10am-4pm) – Breckland Council headquarters, Dereham
• 14 and 16 October (10am-12pm) – Watton Library
• 14 October (2-4pm) – Attleborough Library
• 15 October (10am – 4pm) – Swaffham library
• 15 October (6-7pm) – Weeting Bowls Club
• 16 October (2-4pm) – Saham Toney Village Hall
• 17 October (10am-12pm) – Attleborough Library
• 18 October (10am-12pm) – Iceni, Swaffham Community Centre

In addition, each of the Norfolk County Council-run libraries in Breckland will be holding Get Online Week activities, including digital taster sessions and themed events, such as safe online shopping, social media use, and online job searches.

Courtesy of Breckland Council– 11/10/2019

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